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Generator Services

Generator Installation — Kingston & Eastern Ontario

Authorized Generac sales and service dealer. Three service paths — so the right option fits where you are in the process. Free site assessment for turnkey installations.

Request a Design ConsultationFall install booking →613.929.9679
ECRA/ESA #7012923Generac Dealer #11133084

How we work

Three ways to get the system right.

We meet customers where they are. Some want the entire project handled end-to-end. Some want our design and equipment, with their own contractors doing the install. Some have already bought a generator — or are about to — and need our sizing and design before they go further. We've structured our work into three paths so that whichever situation you're in, you're paying for what you actually need — and not for what you don't.

Path 1 — Turnkey

We design it, supply it, install it, commission it.

The traditional path. After your free on-site assessment, we deliver a fixed-price proposal covering every piece of the project: generator, automatic transfer switch, mounting pad, electrical connection, gas connection, ESA permit, final inspection, warranty registration, and commissioning. One accountable provider from the first conversation to commissioning.

What's included
Free on-site assessment with written sizing report
All equipment supplied (generator, transfer switch, all components per design)
Concrete or composite pad installation
Electrical connection by our licensed crew
Gas connection by our licensed gas technician
ESA Notification of Wiring Work filed on your behalf
Final ESA inspection coordination
Commissioning, load testing, and customer walkthrough
Manufacturer warranty registration
Standard install warranty on our workmanship
Request a Design Consultation →
Path 2 — Design + Supply

We design it and supply the equipment. Your contractors install it.

For homeowners who have their own licensed electrician and prefer to coordinate the install themselves. We supply a complete equipment package built to our design. Your licensed electrician handles the electrical connection. Your licensed gas fitter handles the gas connection.

We're not on site for the install. That's the trade — you get our design and our equipment without paying for our labour.

What's included
On-site design consultation with written sizing report
Complete equipment package per design (generator, transfer switch, mounting pad, all required components)
Written installation specification your contractors can build against
Sizing acknowledgment — what the system will and won't run, in writing
Equipment delivered to your property
We do not provide phone support, troubleshooting, or oversight for installs we didn't perform. If you need our help after delivery, that's a paid service call.
Request a Design Consultation →
Path 3 — Design Only

You have the generator, or you're buying one. We give you the design.

For customers who've already bought a generator or are about to buy from a big-box retailer and need a real design before they start the install. We don't supply equipment — we supply expertise.

Two ways to engage, depending on where you are in the process.

3A — Pre-Purchase Sizing Consult

A short phone or video consultation before you buy. We walk through your home, your loads, your fuel source. You leave the call with a sizing recommendation and the questions to ask the retailer. Don't spend thousands on the wrong unit.

What's included
30–45 minute phone or video consultation
Verbal sizing recommendation
Written summary emailed within 48 hours
Request a Pre-Purchase Consult →
3B — Post-Purchase Design Service

You already have the unit. We come to the property, assess the install location, and produce a complete written design specification: transfer switch sizing, install requirements per the 2024 Ontario Electrical Safety Code, gas line requirements, placement, permit requirements, and a scope-of-work document your contractors can quote against.

What's included
On-site assessment at your property
Written design specification (transfer switch, install requirements, code references)
Sizing acknowledgment in writing
Scope-of-work document your contractors can quote against
We do not provide phone support or install oversight for systems we didn't install. Post-delivery support is a paid service call.
Request a Design Consultation →

One note: if you've seen a Generac commercial and want our service, call us directly at 613-929-9679 or use the form on this site. Generac's 1-800 line routes leads through their own distribution system — calling us directly is the surest way to reach us.

Warranty Support

If your generator develops a warranty issue, contact the manufacturer directly — they handle all warranty claims.

GENERAC WARRANTY SUPPORT

Warranty concerns — call Generac first:

1-888-436-3722

warranty@generac.com

Monday–Friday, 8:00 AM – 5:00 PM

Have your serial number ready — don't have it? Give us a call anytime.

CHAMPION WARRANTY SUPPORT

Warranty concerns — call Champion first:

1-877-338-0999

championpowerequipment.com

Champion Power Equipment Customer Service

Have your serial number ready — don't have it? Give us a call anytime.

A note for Champion owners: Champion, like Generac, specifies maintenance intervals based on operating hours — check your owner's manual or contact Champion support above for the schedule that applies to your unit.

All warranty repairs require the manufacturer's written pre-authorization before we dispatch. If we installed your unit, you're at the front of the line once the manufacturer gives the go-ahead.

How we size every system.

01

Walk the home

We tour every room and note every load that matters — HVAC, well pump, sump, refrigeration, lighting, critical outlets.

02

List the real loads

Not a generic estimate. We record starting current (motor loads spike), not just running draw.

03

Run the calculation

Total calculated load determines the minimum generator size. Fuel source, run time, and budget shape the recommendation.

04

Recommend the unit

Generac, sized to your home — not the largest model that fits through the gate.

Financing

Don't let budget hold up your power.

Generator installs qualify for financing through Financeit. Check your rate in minutes online — no impact to your credit score, no obligation.

✓Pre-approved in minutes
✓No credit score impact
✓Flexible payment plans
Apply for financing →

Ready to get started?

Tell us about your project — we'll respond personally within one business day.

Start your project →